Harte Hanks partnered with a global pharmaceutical company to design and implement a multichannel patient support program aimed at improving patient experiences and health outcomes.

Harte Hanks provided out-of-hours support for members of a California health plan, ensuring continuous assistance and improving member satisfaction.

Harte Hanks managed an influx of welcome calls for a health plan, ensuring that new members received timely and accurate information.

Harte Hanks assisted a biopharmaceutical company in implementing a digital patient support program designed to support patients and healthcare professionals throughout their treatment journeys, particularly focusing on intravenous and subcutaneous therapies.

Harte Hanks ensured that a major regional health insurance company maintained a healthy Medicare business by improving customer care and compliance with regulatory standards.

Harte Hanks reinvented and redesigned customer care for one of the largest federal health insurance providers, enhancing the experience for millions of federal employees, their families, and retirees.

Harte Hanks helped New York Bariatric Group transform a massive backlog of leads into valuable appointment opportunities by implementing a dedicated team, optimizing processes, and leveraging data-driven insights to improve conversion efficiency.